Expressnews
Chennai, 19th May 2025: Daikin Air-conditioning India Pvt. Ltd. (DAIPL), a wholly owned subsidiary of Daikin Industries Ltd., Japan, and the market leader in India’s air-conditioning industry, today announced the grand inauguration of its new regional office and state-of-the-art Daikin Experience Center at Arumbakkam, Poonamallee High Road, Chennai. The event was marked by significant enthusiasm and marked a milestone in Daikin’s continued investment in the Tamil Nadu market.
This newly inaugurated office space is a testament to Daikin’s confidence in the Chennai market and its commitment to delivering top-quality experiences to discerning customers in the region. With Daikin’s growing brand strength across Tamil Nadu, this facility reinforces its dedication to excellence and operational elegance.
The new office will house various key functions including Product Sales, Service, Technical Support, and other Support Departments, serving as a comprehensive support hub for customers and channel partners alike. Recognizing Tamil Nadu as a key growth market, Daikin is committed to continued investment aimed at market development and share expansion.
Speaking on the inauguration of the new regional office and Experience Center, Mr. KJ Jawa, Chairman & Managing Director, Daikin India, stated, “With India demonstrating robust economic growth and a strong business trajectory, we are now adopting a more aggressive strategy in Tamil Nadu. This new office is a crucial step in strengthening Daikin’s efforts to capture a significant market share. We remain committed to offering an unmatched consumer experience, driven by our highly trained sales, service, and maintenance teams, in collaboration with our trusted dealer network. With three factories driving our growth, Daikin is taking a significant leap forward in reinforcing its leadership within the HVAC industry. We are well-positioned to meet the rising demand for innovative, energy-efficient, and eco-friendly air-conditioning solutions in India. Our investments go beyond merely expanding capacity—they reflect a long-term vision aimed at delivering operational excellence, nurturing strategic partnerships, and contributing meaningfully to India’s dynamic industrial ecosystem. We are committed to ensuring shared success for all stakeholders involved.”
He further added, “The Indian government’s Production-Linked Incentive (PLI) scheme has played a pivotal role in accelerating localization efforts across the Room Air Conditioner (RAC) industry. It is driving a strong push toward backward integration, and is expected to enable approximately 75% indigenization over the next three to four years—an important milestone for industry players focused on long-term sustainability and self-reliance.”
Mr. Sanjay Goyal, Senior Vice President & Executive Director, Daikin India, stated “As India continues to demonstrate strong and sustained economic growth, Daikin is well-positioned to accelerate its expansion across Tamil Nadu. We are adopting a more aggressive strategy to strengthen our presence in this high-potential market. The launch of the new Daikin Experience Center is a strategic step aligned with our mission to expand market share and reinforce our industry leadership. Our unwavering commitment is to deliver an exceptional customer experience, enabled by a highly skilled and responsive network of sales, service, and maintenance professionals—strongly supported by our dedicated dealer partners and employees.”
Reiterating its commitment to the Indian market, Daikin India recently inaugurated its third R&D centre at Neemrana, Rajasthan. Spanning 24,000 square meters (6 acres), this state-of-the-art facility will employ over 500 engineers focused on research and the development of customized HVACR products tailored to meet evolving energy standards, advanced technologies, and eco-friendly refrigerant requirements for both Indian and global consumers.
The new R&D centre features 22 advanced testing labs, equipped to develop a full range of HVACR solutions. It is designed to significantly enhance Daikin’s manufacturing competitiveness, particularly in meeting the growing export demands of overseas markets. Among its standout capabilities is one of India’s largest air-cooled chiller test laboratories, boasting a 600 TR testing capacity, representing a major advancement in the HVAC sector. Established with a total investment of INR 500 Crore, this facility is Daikin’s third development centre in India, complementing its existing Mechanical R&D Centre in Neemrana and AI-IoT Lab in Hyderabad.
