Chennai, Nov 2018: Toyota Kirloskar Motor (TKM), with its constant endeavour towards developing skilled workforce across its dealer network in the country, recently conducted the ‘National Skill Championship 2018.An annual initiative for dealer personnel, the event serves as a platform to reward exceptional sales and service skills and highlights best practices settingadvanced skill standards in the industry.
In line with the company’s focused commitment towards the Skill India initiative, the Skill Contest is another step by the company in the development of manpower to meet the skill gap in the dynamically changing automotive market. The event was held at three levels – across dealership, regional and national levels, the contestants were evaluated on various parameters such as knowledge, process demonstration, soft skills and role plays in providing premium customer experience and human touch among others.
Themed ‘Challenge the Impossible’this year, the event witnessed 7000+ dealer participants from Sales and Service Divisions.A total of 689 candidates participated in Regional Skill Contest. And 102 regional-level winners contested in National Skill Championship held today. Toyota always looks beyond the best in enriching the consumer experiences aligning with its global challenge with its ever-better product offerings and services to cater to each one of its customers choices. The company aligning with its “Customer first” philosophy, continuously evaluates the customer preferences and feedbacks to deliver notch-above the expected through its dealer networks, which the brand stands for.